AI Open Guide
← Claude · Asking well

1In one sentence

When an answer is wrong, too long, too generic or off-topic, there are five standard moves that fix it, and arguing is not one of them.

2New words

  • Off-topic — the answer is about something near your question, not your question.
  • Generic — the answer could have been written for anyone; nothing in it is about you.
  • Scope — how wide the question is. "Tell me about marketing" is huge; "three ways to get my first 10 customers" is narrow and answerable.

3Why you would want it

Everyone gets bad answers. The difference between a frustrated user and a skilled one is what they do next. Beginners type "no, that's wrong" and get a slightly reworded wrong answer. Skilled users know which gap caused the problem and fill it.

What went wrongWhy it happenedThe move
Wrong factClaude had no source and guessedGive the fact, attach the file, or say search the web and link your sources
Too genericThe desk was empty (Chapter 0.5)Add context: who you are, who it is for, what you tried
Too long or too shortNo length givenSay the length: 5 lines, one page, under 100 words
Wrong style or shapeNo example or formatPaste an example; name the format
Off-topic or driftedThe chat is long and early instructions slid offStart a new chat with a fresh brief; paste the good parts

4Try it now

  1. Ask: What should I charge for my service? (deliberately vague).
  2. Read the generic answer.
  3. Now apply move 2: I am a freelance photographer in a mid-sized city, 5 years' experience, shooting weddings. Competitors charge between [X] and [Y]. I want to be premium but bookable. What should I charge and why?

5What you will see

The first answer cannot give a number: Claude lists six things it would need to know and a general framework. Useful, but not an answer:

The vague question: six questions and a general framework
The vague question: six questions and a general framework

The second gives a price range with reasons, tied to your market and your hours:

The specific question: a price range with reasons
The specific question: a price range with reasons

You did not fight with Claude; you filled the gap.

6Watch out

  • "That's wrong, try again" rarely helps. Say what is wrong and give what is missing.
  • If the same problem returns three times, the chat is probably too long. Move 5: fresh chat.

7Go further

Before you type a fix, ask Claude: What information were you missing to answer this well? It will usually tell you exactly which move to make.